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Online COVID-19 Resources for Caregivers

Consolidated latest information from official sources on COVID-19 situation and useful resources for caregivers

Latest Updates



This page contains consolidated latest COVID-19 information on:
1. Official and useful websites/ apps 
2. Assistance and support 
3. Useful online resources for caregivers


Official and Useful Websites/ Apps

Click here for the full list of official COVID-19 sources.

Updates on COVID-19 situation:

To subscribe to updates on the go:

For medical treatment/ advice:

  • Public Health Preparedness Clinics (PHPCs)
    The Public Health Preparedness Clinics (PHPCs), as well as polyclinics, will provide special subsidies for Singapore Citizens and Permanent Residents diagnosed with respiratory illnesses (e.g. common cold). To locate the nearest PHPC, click here.
  • Singapore COVID-19 Symptom Checker
    For persons with flu-like symptoms to determine whether they should monitor their symptoms for a few more days or go see a doctor, as well as information about where to get medical attention.
    If you are feeling chest pain/ breathless/ gasping for air, or have any other emergency concerns, please call 995 immediately.
  • KKH Urgent Paediatric Advice Line (UPAL)
    KK Women's and Children's Hospital (KKH) new pilot online service for parents and caregivers to seek advice for common paediatric conditions (for children below the age of 17 years) such as fever, cough, diarrhoea, vomitting, and common injuries. Available from 8.00am to 11.00pm daily.


When you need to head out:

  • Keep track of the close contacts that you have met, launch ‘TraceTogether' mobile app or token.
    • Only TraceTogether Token or App are allowed for SafeEntry check-in. Scanning of QR codes with a mobile phone camera or the Singpass app, will be discontinued.
    • Collect your Token at any Community Club/Centre (CC). Enter your postal code to find the CCs near you through https://token.gowhere.gov.sg/
    • Visit any CC or Token replacement booth in selected malls for a free replacement if your Token is faulty or out of battery. 


Vaccine Matters

To help persons with disabilities who may have difficulties complying with precautionary measures during COVID-19, MSF , NCSS and SG Enable have put together a circular for public officers and frontline staff, explaining these challenges and how to recognize and interact with persons with disabilities. Enforcement officers will exercise flexibility and understanding under such circumstances. 

Persons with disabilities, when approached by enforcement officers, can produce their official identification card (Safe Return Card or Public Transport Concession Card). Parents, caregivers or themselves can also approach a Social Service Agency (SSA) for a memo to explain that they are a registered member of the SSA or are attending a disability programme as an additional form of identification.

Assistance and Support

To support Singaporeans financially and emotionally during this challenging time, the government has put in place financial assistance schemes and opened up new online communication channels for those facing stress, anxiety and marital challenges. For a summary on all the government schemes and services available during this period, please visit https://www.supportgowhere.gov.sg/ or download the MSF Info-Pack for practitioners at Supporting Families through COVID-19 Info-Pack.


Financial Support

  • COVID-19 Recovery Grant
    For workers in the lower to middle income households who are presently experiencing involuntary job loss, involuntary no-pay leave (NPL) or income loss due to the economic impact of COVID-19.
  • The Courage Fund
    For low-income households with family member(s) diagnosed with COVID-19, on Stay-Home Notice (SHN), mandatory Leave of Absence (LOA) or Home Quarantine Order (QO).
  • CDAC

    Measures for eligible families in the Chinese community who are affected by the COVID-19.

 

IT Support

  • NEU PC Plus Programme
    Offers low-income households with student or person with disabilities the opportunity to own a brand new computer at an affordable price. Together with industry and community partners, IMDA has enhanced the NEU PC Plus programme to make digitalization more accessible to those who need it, such as low-income students who require digital access for Home-Based Learning.
  • Engineering Good
    With the shift to Working from Home and Home Based Learning, laptops and computers are in high demand. Engineering Good is putting together/fixing old laptops and offering them to those who cannot afford one of their own.


Additional Help and Assistance

  • The SG Assist and Good Hood apps can pair citizens who are in need of help for everyday errands with a nearby volunteer.


Emotional Support

During this challenging time, remember to take care of your emotional and mental well-being:

🤳 Stay connected with loved ones through phone / video calls.

👥 Look out for family and friends, make sure they are staying safe and coping well.

📞 Call a helpline if you feel weighed down and need to speak to someone.

  • MOH COVID-19 Hotline: 1800 333 9999
    Address queries on the COVID-19 situation.
  • National Care Hotline: 6202 6868 / 1800 202 6868
    Address the stress or anxiety callers face during the period.
  • CPH Online Counselling
    Online counselling for individuals facing parenting, marital, pre-divorce or divorce issues.
  • Institute of Mental Health's Mental Health Hotline: 6389 2222
    Address your mental well-being.
  • PAVE Integrated Services for Individual and Family Protection: 6555 0390
  • Children's Society Tinklefriend
    Provides support, advice, and information to lonely and distressed children, especially in situations when their parents or main caregivers are unavailable. 
  • Helpline: 1800 2744 788 (available from Mon to Fri, 2.30pm to 5.00pm).
  • Tinklefriend Online Chat (available from Mon to Thu, 2.30pm to 7.00pm and Fri, 2.30pm to 5.00pm).


Self-care Resources

  • Self-Care Series
    Changi General Hospital (CGH) has developed a series of self-care resources to provide individuals with resilience building activities and strategies:
  • Thriving while Working from Home
  • Essential Self-Care for Essential Work
  • Out of Sight but not Out of Mind


Hourly Priority Shopping for Vulnerable Groups

  • NTUC Fairprice

    Exclusive to persons with disabilities, the Pioneer Generation, and pregnant women for safe distancing shopping. Every Monday: 1st hour of opening hours at non-24 hours outlets; 7am to 8am at 24-hour outlets. 

  • Dairy Farm

    Exclusive for vulnerable groups and elderly. Tuesday / Wednesday: 1st hour of opening hours at non-24 hour outlets; 8am to 9am at 24-hour outlets. Valid at Cold Storage, Giant, Market Place and Jasons Deli.


Useful Online Resources for Caregivers


Educational Resources

  • School Closure Essential Guide
    Stay home survival tips, daily schedule, 4-week activity planner, 70+ simple play ideas for toddlers & preschoolers.
  • MOE Parent Kit

    Includes information regarding safe management measures implemented in schools and other Back to School arrangements. It also includes tips on how you can guide and prepare your child to adjust back to school and the ‘new normal’. You can also tune in to MOE facebook page for updates.

  • HBL guides for parents:
    • HBL Part 1: Myths, facts and tips for parents of Primary, Secondary and JC/CI students.
    • HBL Part 2: Tips for parents of Primary and Lower Secondary students.
    • HBL Part 3: Suggestions on how to manage common situations and resources for parents.
    • HBL Part 4: Recommended for parents of Secondary and JC/CI students.
  • As your child will be heading back to school soon, we hope these resources from Thye Hua Kwan will be helpful in preparing your child for the expected changes to come:

Prepare your child for transition back to pre-school:

  1. Helping your child understand what to expect at school (link to Social Story: Going Back to School)
  2. Helping your child understand importance of wearing a face mask (link to Social Story: Wear a Face Mask)
  • Social Stories
    To help children and persons with autism / intellectual disability understand key concepts like social distancing, wearing masks and having good hygiene etc.

  • Useful Resources on COVID-19 and Intellectual Disability
    For persons with intellectual disabilities (easy-read versions), support staff, caregivers and volunteers, put together by the International Association for the Scientific Study of Intellectual and Developmental Disabilities (IASSIDD).
  • Coronavirus: A book for children
    Digital book with illustrations to help children understand about the COVID-19 situation (answering questions about quarantine, how you can catch the virus and what happens if you get ill)


Activities or Events

  • MSF Families for Life
    Family activities organized by MSF to create a platform for families to bond and interact with each other.
  • Inclusive Sport Fitness Resource
    SportSG has prepared some stay at home inclusive sport fitness activities so that persons with disabilities and their caregivers can continue to stay active.
  • CARElendar mobile app
    Search for inclusive events / activities for persons with disabilities and their caregivers.

CARElendar QRcode


Resources for Caregivers/ Families

Knowledge/ Information 

  • Navigation Map
    A navigation map that provides information on common caregiving issues and help navigate common caregiving scenarios.
  • Raising Children Network
    Practical, expert child health and parenting information and activities covering children aged 0-15 years, and tips for families to cope with the COVID-19. 

  • NUH COVID-19 Resources for Parents and Caregivers

    National University Hospital (NUH) has developed COVID-19 resources and information on how to care for your children, including tips on encouraging learning through daily routines, and helping them cope with the changes and uncertainty brought about by the outbreak. Children with special needs will also require extra support to understand what is happening around them, to feel safe, and keep up with healthy routines.

  • Dear Doctor video series

    A 4-session digital case discussion series by the Lien Foundation in partnership with the Child Development Unit at National University Hospital, SG Enable & Superhero Me which aims to empower caregivers of children with special needs.

  • TAKEAWAY LIVE video series

    TAKEAWAY LIVE is a community effort by Superhero Me and Lien Foundation to continue inclusion work in Covid19 times. In this series brought to you by the Mediacorp Enable Fund, four caregivers shared on how they’ve taken charge of the uncertainty at home and four experts shared practical knowledge of building family resilience.

  • Smart Home Technologies for Independent Living
    This guide provides information on how smart home devices can benefit persons with disabilities and caregivers. Learn more about how these devices can be customized to increase ease of use over everyday appliances and improve accessibility at home.
  • Virtual reality (VR) modules can help caregivers better understand how their loved ones experience the world as well as teach them life skills. 

    
Courses

  • PA Courses
    A centralized platform of initiatives and resources to support caregivers and persons with disabilities through COVID-19.


Resources to Engage Children

Educational Resources


YouTube Channels

  • Crash Course Kids
    Primary School Science topics – Earth, Habitats, Space, Chemical Reactions, Engineering, and much more.
  • Science Channel
    Learn about outer space, leading scientific exploration, new technology, earth science basics, & more with science videos & news from Science Channel.
  • SciShow Kids / SciShow
    Science – Explores all those curious topics that make us ask "why?"
  • Science Max
    Turbocharges all the science experiments you have done at home and makes them ‘HUGE’. 
  • Geek Gurl Diaries
    Discusses, creates, demonstrates and interviews all things ‘geek’ like Raspberry Pi, Arduino, Python, Programming, Computer Science, Logic, Electronic. 
  • Geography Focus
    All about Geography – profiles of countries and regions, descriptions of important landmarks and geographical features (both natural and man-made), and discussion of international issues.
  • TheBrainScoop
    Shares the amazing things from The Field Museum in Chicago.
  • Free School
    Exposes children to famous art, classical music, children's literature, and natural science in an age-appropriate and kid-accessible way.
  • Kids Learning Tube
    Educates children through music and animation in a fun and unique approach to learning.
 

Online Games


Reading


Virtual Tours


We thank our partners and caregivers for contributing to this section. Please note that our listing does not imply any approval, endorsement or guarantee by the Enabling Guide on any information provided on the websites listed or any views expressed on them. Readers are advised to exercise their own judgement and discretion in using the information.

~This page is current as of 8 June 2021.~