Disability Verification

CHECK DISABILITY STATUS VIA SUPPORTGOWHERE DOWNLOAD DISABILITY VERIFICATION FORM (DVF) HERE LISTING OF REGISTERED HEALTHCARE PROFESSIONALS

Single Disability Verification Process for Relevant Disability Support and Services

Applying for disability support and services often means repeatedly submitting medical documents and going through assessments to prove one's disability. To ease this process, the Ministry of Social and Family Development (MSF) has introduced a single disability verification process for persons applying for MSF disability schemes and services. Once verified, the disability status of the individual does not need to be re- assessed again when applying for MSF and selected Government disability schemes and services.

Who Can Apply

In Singapore, persons with disabilities refer to those with a permanent disability, based on any one of the following:

Physical disability: Requires some assistance with at least one of the six Activities of Daily Living* due to physical impairment
Moderate visual impairment or worse in the better eye
Moderate hearing loss or worse in the better ear
Intellectual disability
Autism

Proof of disability must be provided using the Disability Verification Form (DVF) completed by a registered Healthcare Professional.

*The six ADLs are washing, dressing, feeding, toileting, mobility and transferring.

What To Do

Step 1: Check Disability Status

Check if your disability status is verified by logging into SupportGoWhere with your Singpass.

For parents of children under 21 years old, you may check your child’s disability status by logging into SupportGoWhere with your Singpass.

You may refer to the Info Guide for MSF Disability Verification via SupportGoWhere for instructions on how to do this check.

Step 2: Download Disability Verification Form (DVF)

If disability status is already verified: You do not need to submit a Disability Verification Form (DVF).

If disability status is not verified: Please download the Disability Verification Form (DVF) and proceed with steps 3 to 4 below.

Step 3: Complete Disability Verification Form (DVF)

Approach a relevant registered healthcare professional to help you complete the form. You can refer to the list of registered healthcare professionals here. You are encouraged to make an appointment with the clinic beforehand and to ask about the charges involved.

Step 4: Submit* Disability Verification Form (DVF)

*Submissions can be done by the person with disability or their parent (for child below 21 years old)

MSF and/or SG Enable reserve the right to make the final decision on the verification of disability status, and outcome of any application made.

If applying for disability support or service:

Submit your completed DVF together with other required supporting documents according to the stated application process of the specific disability support or service you are applying for.

You will be informed on the outcome of your application in accordance to the processing time stated by the disability support or service.

If submitting DVF only (without applying for disability support or service):

With Singpass: Submit the completed DVF via SupportGoWhere.

Without Singpass: Email the completed DVF to msfdisability@bizlink.org.sg.

Physical submission or in-person assistance: Visit the SG Enable concierge at:

Address: Enabling Village, 20 Lengkok Bahru #01-01, S159053
Opening Hours: Mon – Fri, 9am – 5.30pm (excluding PHs)
Hotline: 1800-8585-885 (calling ahead is recommended)

You will be informed via email on the outcome of your disability verification within 15 working days.

Important Notes

Please note that the application for disability verification is not the same as an application for an MSF disability scheme or service. A separate application for the support or service is still required, with the Disability Verification Form (DVF) as a supporting document.

A verified disability status does not guarantee a successful application of an MSF disability scheme or service. Persons with disabilities may be required to meet other eligibility criteria (e.g. age, income, level of support needed etc.) and may require additional supporting documents.

More Information

For more information about the Disability Verification process, please visit our Frequently Asked Questions page.

Have additional enquiries? Contact SG Enable at contactus@sgenable.sg or call our hotline at 1800-8585-885.

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