Overview

The Car Park Label Scheme (CPLS) supports persons with mobility impairment who are medically certified and require the vehicle door to be fully opened in order to board or alight from the vehicle. The scheme provides two types of car park labels which can be used for parking at any accessibility for in public carparks.

Eligible persons with mobility impairment may apply for:

1. CPLS Class 1: For drivers who are persons with mobility impairment
2. CPLS Class 2: For passengers who are persons with mobility impairment

For Drivers with Mobility Impairment (Class 1 Label)

Who can Apply

• Drivers with a valid Singapore Driving License.
• Drivers who are certified by a Singapore registered medical professionals as a person with mobility impairment and need to open the vehicle doors fully to board or alight from the vehicle.
• Each successful applicant will be issued with one non-transferable label.

How to Apply

1. Online via e-Service (Driver's SingPass required)
   
   
2. By Email
   Submit completed application form and supporting documents to carparklabels@sgenable.sg
   
3. By Post
   SG Enable - Car Park Label Scheme
   20 Lengkok Bahru
   #01-01
   Singapore 159053
   

Required documents:

• Class 1 Application Form
  Important Notes: The Mobility Report must be printed out and completed by a Singapore registered medical professional
• Please use only the latest version of the application form (including the mobility report) which can be downloaded here. The updated forms reflect changes made to the policy and using them ensure that the information you provide is relevant and to avoid unnecessary delays to your application.
• Copy of Driver's NRIC (Front and Back) / Passport / Visit Pass
  
  For Drivers younger than 21 years old:
  • Copy of Caregiver's NRIC (Front and Back) / Passport / Visit Pass
    

• Copy of Driver's Singapore Driving License (Front and Back)
  
• Copy of the Vehicle Registration Details
  

How to Use the Label

The Class 1 Label can only be used when registered vehicle is driven by the Driver with mobility impairment.

Display label on the left side of the windscreen.

How to Update Changes in Vehicle Number

• For existing label holders who wish to update their IU number only (no change of vehicle number), you may update your new IU numbers via e-Service or email your request to carparklabels@sgenable.sg. Please note that there will be no issuance of a new label.
• For Change of Vehicle Number, you will be issued a new label. Please note that a 1-to-1 exchange of your existing label is mandatory.

1. Online via e-Service (Driver's SingPass required)
   
   
2. By Email
   Submit completed application form and supporting documents to carparklabels@sgenable.sg
   
3. By Post
   SG Enable - Car Park Label Scheme
   20 Lengkok Bahru
   #01-01
   Singapore 159053

How to Renew

Label renewal applications can be submitted for existing labels with an expiry date within 3 months.

Expired labels are invalid. Please dispose of the label properly. If you wish to renew the expired label, please ensure you meet the current criteria set under Who can Apply.

1. Online via e-Service (Driver's SingPass required)
   
   
2. By Email
   Submit completed application form and supporting documents to carparklabels@sgenable.sg
   
3. By Post
   SG Enable - Car Park Label Scheme
   20 Lengkok Bahru
   #01-01
   Singapore 159053
   

Required documents:

• Class 1 Application Form
  Important Notes: The Mobility Report must be printed out and completed by a Singapore registered medical professional
  
• Please use only the latest version of the application form (including the mobility report) which can be downloaded here. The updated forms reflect changes made to the policy and using them ensure that the information you provide is relevant and to avoid unnecessary delays to your application.
• Copy of Driver's NRIC (Front and Back) / Passport / Visit Pass
  
  For Drivers younger than 21 years old:
  • Copy of Caregiver's NRIC (Front and Back) / Passport / Visit Pass

   

• Copy of Driver's Singapore Driving License
  
• Copy of the Vehicle Registration Details

For Passengers with Mobility Impairment (Class 2 Label)

How to Apply

1. Online via e-Service (Passenger's SingPass required)
   
   
2. By Email
   Submit completed application form and supporting documents to carparklabels@sgenable.sg
   
3. By Post
   SG Enable - Car Park Label Scheme
   20 Lengkok Bahru
   #01-01
   Singapore 159053
   

Required documents:

• Class 2 Application Form
  Important Notes: The Mobility Report must be printed out and completed by a Singapore registered medical professional
  
• Please use only the latest version of the application form (including the mobility report) which can be downloaded here. The updated forms reflect changes made to the policy and using them ensure that the information you provide is relevant and to avoid unnecessary delays to your application.
• Copy of Passenger's NRIC (Front and Back) / Passport / Visit Pass
• For Passengers younger than 21 years old:
  • Copy of Caregiver's NRIC (Front and Back) / Passport / Visit Pass
• Copy of Driver's NRIC (Front and Back) / Passport / Visit Pass
• Copy of Driver's Singapore Driving License (Front and Back)
• Copy of the Vehicle Registration Details

How to Use the Label

Only one label will be issued to each successful applicant. The label can only be used by the registered vehicle/s when the Passenger is ferried in the vehicle.

How to Use: Turn the time disc via the openings at the back of the label using both hands to indicate Arrival Time before displaying the label prominently on the front dashboard.

Upon parking, the Driver may take up to an hour to assist the Passenger with Mobility Impairment to alight, after which the Driver must move the vehicle to a standard parking lot. When leaving, the Driver may take up to an hour to assist the Passenger with Mobility Impairment to board safely.

How to Update Changes in Vehicle Number

For existing label holders who wish to update their IU number only (no change of vehicle number), you may update your new IU numbers online via e-Service or email your request to carparklabels@sgenable.sg. There will be no issuance of a new label.

For Change of Vehicle Number applications, you will be issued a new label. Please note that a 1-to-1 exchange of your existing label is mandatory.

1. Online via e-Service (Passenger's SingPass required)
   
2. By Email
   Submit completed application form and supporting documents to carparklabels@sgenable.sg
3. By Post
   SG Enable - Car Park Label Scheme
   20 Lengkok Bahru
   #01-01
   Singapore 159053

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Required documents:

• Class 2 Application Form
• Copy of the New Vehicle Registration Details

How to Renew

Label renewal applications can only be submitted for existing labels which:

• have expired, or
• are expiring within 3 months
  

Expired labels are invalid for use. Please dispose of the label properly. If you wish to renew the expired label, please review the current criteria set under Who can apply.

1. Online via e-Service (Passenger's SingPass required)
   
   
2. By Email
   Submit completed application form and supporting documents to carparklabels@sgenable.sg
   
3. By Post
   SG Enable - Car Park Label Scheme
   20 Lengkok Bahru
   #01-01
   Singapore 159053
   

Required documents:

• Class 2 Application Form
  Important Notes: The Mobility Report must be printed out and completed by a Singapore registered medical professional
  
• Please use only the latest version of the application form (including the mobility report) which can be downloaded here. The updated forms reflect changes made to the policy and using them ensure that the information you provide is relevant and to avoid unnecessary delays to your application.
• Copy of Passenger's NRIC (Front and Back) / Passport / Visit Pass
• For Passengers younger than 21 years old
  • Copy of Caregiver's NRIC (Front and Back) / Passport / Visit Pass
• Copy of Driver's NRIC (Front and Back) / Passport / Visit Pass
• Copy of Driver's Singapore Driving License (Front and Back)
• Copy of the Vehicle Registration Details

For Registered SSAs Providing Dedicated Transport to Passengers with Mobility Impairment (Class 2 SSA Label)

To apply for the Class 2 Social Service Agency (SSA) Label, the SSA must be registered as a NCSS Member (www.ncss.gov.sg).

How to Apply - For SSA-registered vehicles without a Class 2 SSA Label

1. Online via e-Service (SSA's CorpPass required)
   
   
2. By Email
   Submit completed application form and supporting documents to carparklabels@sgenable.sg
   
3. By Post
   SG Enable - Car Park Label Scheme
   20 Lengkok Bahru
   #01-01
   Singapore 159053
   

Required documents:

• Class 2 SSA Application Form
• Copy of SSA Unique Entity Number (UEN)
• Copy (or Copies) of the Vehicle Registration Details

How to Renew - For SSA-registered vehicles with a Class 2 SSA Label

Label renewal applications can only be submitted for existing labels which:

• have expired, or
• are expiring within 3 months
  

Expired labels are invalid for use. Please dispose of the label properly.

1. Online via e-Service (SSA's CorpPass required)
   
   
2. By Email
   Submit completed application form and supporting documents to carparklabels@sgenable.sg
   
3. By Post
   SG Enable - Car Park Label Scheme
   20 Lengkok Bahru
   #01-01
   Singapore 159053
   

Required documents:

• Class 2 SSA Application Form
• Copy of SSA Unique Entity Number (UEN)
• Copy (or Copies) of the Vehicle Registration Details

Important Notes

If your Label is Damaged or Lost

You can submit a label replacement request if your label is damaged or lost. Please Complete the CPLS - Label Replacement Form and submit it to SG Enable:

1. By Email
   Submit completed label replacement form to carparklabels@sgenable.sg
   
2. By Post
   SG Enable - Car Park Label Scheme
   20 Lengkok Bahru
   #01-01
   Singapore 159053

If you wish to Report Misuse of Accessible Parking Lots

Carpark owners or operators are responsible for enforcement. To report misuse of accessible parking lots, please contact the relevant parking enforcement agencies:

For private carparks, please contact the respective building owners or the Management Corporation Strata Title (MCST).

Alternatives to Accessible Parking Lots

Consider using alternative spaces to board or alight safely from your safely from your vehicle, such as family parking lots and sheltered drop-off points.

You may also wish to consider engaging Taxi or Private Hire services.

Let's be gracious. Avail the accessible parking lots for those who truly need them.

Use of Invalid Labels

Issues Car Park Labels may be invalidated before their expiry dates due to:

• The demise of the label holder (i.e. Driver or Passenger with mobility impairment); or
• Labels previously declared as damaged or lost
  

Invalid Car Park Labels should be returned to SG Enable by post:

SG Enable - Car Park Label Scheme
20 Lengkok Bahru
#01-01
Singapore 159053

Anyone found to misuse invalid Car Park Labels may be issued a fine by a parking enforcement agency.

More Information

For more information on the Car Park Label Scheme, please visit our frequently asked questions.

Have additional enquiries? Contact SG Enable or call 1800-8585-885.